Opportunity
The ICT Manager for System Administration and Customer Support serves as the senior principal specialist responsible for planning, designing, implementing, and managing technical tasks supporting IFED operations, infrastructure, associated personnel, and reports to the IFED CEO for all matters related to ICT and US-based ICT projects. Additionally, the IFED ICT Manager is also responsible for executing internal and external ICT projects under guidance of the IFED CEO, Business Information Security Officer (BISO) and Information Systems Security Officer (ISSO). This may include IFED ICT security admin and customer support efforts and where needed, software implementations for IFED US-Only customers.
Your mission
The ICT Manager has the following core duties:
- Serve as the senior pricipal Information and Communication Technology (ICT) Management Specialist with a focus on cloud System Administration (SYS ADMIN) and Customer Support (CUST SPPT) for IFED.
- Work with various teams (client management, project management, and information security) to build, maintain, and support secure cloud computing environments in accordance with the DOD Cloud Computing Security Requirements Guide (SRG) and/or the FedRAMP Moderate baseline standards using a high watermark method.
- Assess the compatibility and integration of products and services proposed as standards to build, integrate, and sustain interdependent technologies.
- Configure and maintain scalable Infrastructure as a Service (laaS), Platform as a Service (PaaS), and Software as a Service (SaaS) systems.
- Responsible for the analysis, development, modification, installation, testing, and maintenance of systems software, cloud computing environments, and services.
- Plan and design for solutions within cloud environments e.g., Microsoft Azure.
- Manage improvements and automation to enhance the durability, performance, security, and maintainability of the platform.
Land @ILIAS
If you’re a strategic thinker with a passion for driving technology solutions and leading high-performing teams, we want to hear from you! Apply today and be part of a dynamic company that values innovation and growth. For additional questions, you can email youness.kaissi@ilias-solutions.com
About us
ILIAS Solutions offers exciting opportunities to shape the future of armed forces operations. As a global leader in defense logistics software, we empower military commanders worldwide to optimize operations, training, and missions. Our innovative platform covers the entire armed forces value chain, ensuring efficient execution and capturing vital information.
As we continue to grow, we are looking for talented reinforcement who will make a difference every day.
Join our international team and make an impact on global security.