• JIRA Administration: Manage and maintain JIRA instances.
• User Access & Permissions: Manage user permissions, roles, and security schemes to ensure appropriate access levels across different teams and projects.
• Workflows & Schemes: Design and implement custom workflows, schemes, and issue types to match business requirements and optimize project management processes.
• Integration: Configure and manage integrations with other Atlassian tools (e.g., Confluence, Bitbucket) and third-party applications such as Slack, GitHub, and Jenkins.
• Reporting & Dashboards: Set up and maintain JIRA dashboards, reports, and filters to provide actionable insights and metrics for stakeholders and teams.
• Customization & Automation: Customize JIRA instances using JQL (Jira Query Language), create automation rules, and implement scripts to streamline processes and reduce manual tasks.
• Performance Monitoring & Optimization: Monitor system performance, conduct regular backups, and ensure the JIRA instance runs smoothly, even under high load.
• Troubleshooting & Support: Provide ongoing support for JIRA-related issues, resolving incidents and handling escalations from users. Collaborate with technical support teams for root cause analysis.
• Collaboration: Work closely with project managers, development teams, and business analysts to ensure JIRA is configured to meet the needs of various projects and departments.

• Proven experience as a JIRA System Administrator, with hands-on experience in managing JIRA instances, configurations, and administration.
• Familiarity with other Atlassian products, such as Confluence.
• Admin experience with JIRA Service Management, Tempo timesheets/Reports/Budgets.
• Expertise in JQL (Jira Query Language) to create complex queries and reports.
• Experience with system integrations and API connections between JIRA and third-party applications.
• Familiarity with JIRA Automation and ScriptRunner to automate processes.
• Strong problem-solving and troubleshooting skills, with the ability to manage complex system issues.
• Excellent communication skills and ability to provide support to technical and non-technical users.
• Ability to work both independently and in a collaborative team environment.

ILIAS Solutions is not just a workplace; it's a groundbreaker in defense technology. We are committed to delivering exceptional user experiences that empower defense forces and service providers worldwide. By joining us, you're not only advancing your career; you're contributing to a more secure and efficient future for defense forces around the globe.
 
 Ready to make a difference? Apply now to become a part of our mission to revolutionize defense logistics through user-centered design. We look forward to your application For any questions, please contact Youness Kaissi @ youness.kaissi@ilias-solutions.com.